LINE @MDKKU – One-stop service, only at this Line

Srinagarind Hospital, Faculty of Medicine, Khon Kaen University launches a new access channel to the hospital medical service at LINE @MDKKU, a one-stop service to contact the hospital.

October 21, 2020 at the First Floor, Galayani Vadhananusorn Building, Srinagarind Hospital, Faculty of Medicine, Khon Kaen University – Dr. Somsak Jungtrakoon, Khon Kaen Governor came to preside over the opening of a new service channel, LINE @MDKKU one-stop service of Srinagarind Hospital. Among the guests and attendants were Dr. Somchaichot Piyawatwela, M.D., Khon Kaen Public Health Officer, Assoc. Prof. Songsak Kiatchusakul, M.D., Director of Srinagarind Hospital, Asst, Prof. Chawakit Phumbunchoo, M.D., Associate Dean for the Center for Excellence and Health Service; and administrators, nurses and staff members.

Assoc. Prof. Songsak Kiatchusakul, M.D., Director of Srinagarind Hospital said that at present, communication through Line Application is convenient, fast and it provides access to various types of services. With the recent spread of Covid-19 and the strict measures for preventing it, Srinagarind Hospital found the necessity to design a new means of communication and coordination under the social distancing measure. Thus, the hospital has designed this specific Line Application under the name, “@MDKKU”, which will bring convenience among clients who visit Srinagarind Hospital, both in the country and abroad, by just keying on the buttons. This Line App has been developed with menu for users, who will be able to contact the following units of Srinagarind Hospital:

1 Asking for information at different outpatient clinics and rescheduling an appointment

2 Asking about health problems

3 Pre-verification of the right for medical service charges

4 Home delivery of drugs

5 Asking for information about overtime clinics and reserving a special inpatient room

6 Asking for information about the service of the Center of Medical Excellence

7 Contacting for donating the body, organ, blood, or donating for Srinagarind Fund and Faculty of Medicine Foundation

8 Health-related media

9 Consulting and service for emergency cases

Assoc. Prof. Songsak Kiatchusakul, M.D., Director of Srinagarind Hospital added that Srinagarind Hospital is developing into a world-class medical school that will be valuable to Thai society and people everywhere. The patient care quality has been improved with over 20 excellence centers established at the hospital, all of which aim to enable the public to have full access. The Faculty of Medicine also sees the importance in social devotion, and emphasizes outreach service to the public. It is expected that the new service channel through LINE @MDKKU will be convenient for all clients who will reach different hospital’s services more easily and rapidly.

All are invited to add “LINE @MDKKU” or scan the QR-CODE in order to have another channel to contact the various units of Srinagarind Hospital. The channel also provides question-answering service when needed.

LINE ID: @mdkku